Making managers more coach like
Everyday Essentials is a 2-day workshop full of practical advice, guidance, information, tools and techniques aimed at skilling up those people in your business responsible for managing and developing others.
Designed with today’s workplace in mind, it will leave managers feeling more confident about their abilities and better able to handle the everyday challenges they face in their roles.
Everyday Essentials can be delivered in-house for managers in your business or your managers can join one of the Everyday Essentials open programme which runs online throughout the year.
Who is it for?
- First time and early career managers
- Future talent
- Current managers
- People wanting to return to a management role after a break
- Business owners
- Team leaders
Research from the Chartered Management Institute (CMI) shows that 82% of people stepping into a management role and one third of current managers have had no formal training.
Why Everyday Essentials? Why Now?
The world of work has changed dramatically over the last few years
Remote and hybrid working, intergenerational differences, complexity, navigating constant change and meeting the many demands required of those with the responsibility for the wellbeing and performance of others means they need to have more than a set of technical skills if they are to be effective.
Investing in management training brings many business benefits
Better retention, lower sickness absence, a more positive working environment, heightened employee engagement and better performance.
Those with formal management training are significantly more likely to trust their team
… and feel comfortable leading change initiatives and calling out bad behaviour compared to those that don’t.
Why is it important to make managers more coach-like? And what does it look like?
Becoming more coach-like helps managers lead in a way that helps their team grow, perform and thrive. To be an effective manager, today there is much more emphasis on the need for excellent people-skills and being able to connect with the human part of the people they manage.
In Everyday Essentials, they will learn to:
- Model a growth mindset and develop the skill of curiosity
- Lead with empathy and create environments where people feel psychologically safe
- Ask more questions and let go of the need to have all the answers
- Listen in a way that makes their people feel heard
- Encourage self-reflection so people can learn from mistakes
- Celebrate successes
- Support the career development of others
For organisations dealing with rapid growth or change, reduced budgets and increased workloads, training your managers and using a coaching approach can increase retention, improve working relationships and contribute to the reputation of your business. Making managers more coach like therefore makes good business sense and is a good return on investment.
Why is this training any different from any other management training?
The training is co-created and person-centred, putting the participants at the heart of the sessions. In addition to the core topics, space and time is factored in to address specific challenges so they leave the training having their individual objectives met.
Informal and informative with a need for involvement, the coach approach delivery style creates an environment of inclusivity and psychological safety. The highly practical programme equips managers with practical tools they can implement straight away back in their roles.
What we cover in Everyday Essentials
- The Role of a Manager
Introducing the role of a manager, responsibilities and expectations of the organisation of a manager. - Management Styles
Introducing a selection of popular management styles so you can identify and learn more about yours. - A Word about Teams
Understanding the dynamics of a team and the key elements that make a team successful. - Motivating Self and Others
Exploring the internal factors for motivation and the role of personal values when motivating self and motivating others - Time Management
Identifying your own relationship with time, deadlines and getting things done. What to do when everything is urgent!
Coaching techniques to help manage time - The Art of Delegation
Why it is important to delegate; what to delegate and when not to delegate; how to delegate effectively and to whom?
- Managing and Appreciating Differences
Cultivating great working relationships; understanding and appreciating different personality types to get people to perform at their best - Communication Skills
Understanding the basics of communication, developing listening skills and effectively communicating messages to team members. - Feedback
Giving and receiving meaningful feedback. - Coaching Conversations
Using coaching questions to empower the people you manage and improve your own performance. Introducing a structure for meaningful 1:1’s. - Managing Conflict
Being assertive and identifying barriers to speaking up and techniques to overcome. Introducing a framework to enable participants to have a courageous conversation. - Managing Self
Self-care – keeping well as a manager – asking for help, setting boundaries, identifying early warning signs of overwhelm.
